7738 Fairfax Dream Home

A rather mixed, long review…

The night before we arrived, I had a message to say the house had a plumbing issue and wasn’t ready to hosts guests. They offered an upgraded alternative which was NOT an upgrade in the slightest. I replied quickly and then heard NOTHING for hours. That was one of the most stressful few hours trying to find a villa for 9 people with less than 24 hrs notice. It was sorted eventually but was just the start of the problems we had here.

Good points:
- Location. Near to parks. Really nice estate. QR code to get onto the estate so to felt nice and secure. 7/11 walking distance. Church walking distance.
- Reasonably priced.
- Pool heat was just right.
- Large house
- Washing machine and Tumble dryer were great. We used these loads.
- Initially we were told it may not be possible, but they provided two travel cots for us (we have 8month old twins), so we really appreciated this.

Bad points:
- Cleanliness. Still had crisps on the carpet and coffee/filter in the machine. They sent a cleaner the day after I told them about this.
- Lots of broken items:
Air con stopped working one night and it was HOT. Fixed the day after.
The glass panel of the oven fell forward twice. Fixed the day after.
The sink drainage pipes had a massive leak (like 15 bath towels clean up). Someone SORTA fixed the day after, but left a bowl under the pipe and this had to be emptied every 3 days, so it wasn’t really fixed.
Back door lock was broken. Fixed day after.
TV in living room was blue - like the screen was damaged - and never connected to any channels. Never fixed.
There were lots of dead worm / caterpillar things in the house. Not sure what these were, but we mentioned it to the team and were just told to keep doors closed. The doors being closed didn’t improve the number of them turning up.
Coffee machine eventually broke and we bought a new one and left.
Then one of the beds broke / dropped in a corner. This resulted in my husband dropping my baby. This happened on the 13th day and was not repaired.

- Fridge was always leaking.
- Furniture needed a wet vacuum
- Front door locked but it was very loose so you could have easily opened it with a bit of a push.
- There were far too many cooking spoons but not a single oven glove or tea towel to use the oven safely. No fire blanket etc.
- I must have contacted the property team at least twice a week and I don’t think that is good enough when on holiday. I just want to shut off.


So to summarise, there were multiple issues, many of which were sorted when reported, some which weren’t. I don’t think this home was up to standard for rental just yet, but with a thorough deep clean and maintenance session, it has great potential. But for now, I wouldn’t recommend this property.