6 Bedroom Executive Villa At The Dales At Westhaven

Had a great stay here plenty of room for everyone pool was great nice an warm small problem with coacroaches but was dealt with as soon as we reported it . Bins were a bit overflowing when we got there and not emptied when we put out. But otherwise villa was nice an clean would definitely recommend it and would be nice to see a small welcoming pack 😀

Reply from Orlando Sun Haven Villa

Maureen, We are pleased you enjoyed your stay.

We had a lovely stay in April/May. The villa was perfect for what we needed. Very spacious and family friendly. It’s in a great location, with shops and restaurants near by, and a good base if you’re visiting the Disney and Universal parks. We all loved the games area upstairs. We would highly recommend the villa to friends and family.
Not a criticism but just a suggestion, a wireless speaker in the games area would be good as we liked to listen to music but had nothing to connect the phones to. And a clothes line or airer in the garage would be helpful as drying clothes outside is not allowed

On arrival the check in process was very easy and the villa was easy to find. Plenty of space in all the bedrooms and living areas. The pool area and Lanai area were great, plenty of furniture and sunbeams however slightly overlooked by neighbouring properties and privacy netting could be a little higher to help this issue. The pool temperature and hot tub temperature are the best we have had in Florida. Only criticism of the hot tub would be some grout needs replacing and tiles scrubbing at water level.
Kitchen area needs more large pans etc for cooking but there was plenty of cutlery and crockery. We had an issue in this area with cockroaches and found them also in the dishwasher. We contacted the company and they came and pest controlled the area. In the bathrooms we found hair in the plug holes on arrival.
Overall we were very happy with the villa and in hindsight would have appreciated some hooks for towels and coats etc and a clothes airer.

Reply from Orlando Sun Haven Villa

We are glad you enjoyed your stay and thank you for your review.

Communication with Anthony the owner was great and he was very accommodating due to all the changes we had to make due to covid. Our party size was reduced down to just two, so the property was too large. In addition, the master bedroom and laundry was upstairs which was an issue for us and I don’t recall seeing this mentioned in the description, maybe worth adding in if it’s not there already. The outside lania area was great, we enjoyed the pool and jacuzzi. Location was great for easy access to the gulf beaches , Disney etc.

Reply from Orlando Sun Haven Villa

Susanne, we are pleased you enjoyed your stay. Thank you for choosing our villa.

Arrived after Hurricane Ian a few issues due to the storm that was dealt with promptly. Went on to have a amazing holiday, Villa was really spacious for 3 families with easy access to parks and restaurants and set within a lovely area. Wouldn’t hesitate to use again.

A pleasant enough villa in a nice area. Lovely big south facing pool and decking area. Nothing majorly wrong but I reported a cockroach problem and broken blind on 3 occasions. The pest man came on the same day of my third call to the management company, but the blind remained broken when we left. We all found the beds uncomfortable, but I see other reviews saying they are comfy, so that may just be that we prefer softer beds! All in all a nice villa.