Villa Serena At Cumbrian Lakes

We loved villa serena!!! Such a spotlessly clean and tidy villa!! Washer,dryer came in super handy and the pool area was amazing. We even left our sloth float for the next guests to enjoy. The only thing I could fault was that there wasn't a safe, I understand there is a house alarm etc but still would have liked the extra security of a safe. Thanks for a lovely stay at your beautiful villa xx

Thank you for a lovely stay at your villa. The location, close to the 192, is perfect and being a gated community we felt very safe.
The villa has everything you need for a family holiday, sunny morning swims were a popular pastime and we had lots of space to enjoy our Florida holiday.
We would love to return again and would highly recommend Villa Serena!!

We loved the villa (family of 3) it really is a home from home with great wasing/drying facilities that ment we packed less. We loved the pool, (it was the deciding factor) we didn't have it heated as it really wasn't necessary (June, unless you like it really hot).
The villa is on a gated estate of some holiday lets and residential properties which made it feel safe.
If you want to go out and about you will need a car, but location is great as not far from International Drive. We did the usual attractions but also spent time at more local towns and places to visit.
Suggestions:
1. An explanation on what can be recycled would help.
2. Better (simpler) explanation on how to set the house alarm, so many buttons.
3. Could you warn people to disable the alarm quick enough on first entry, we didn't and set it off resulting in the security company calling and asking for a password which we didn't have.
4. Expect multiple cold-calls daily, if you speak a language other than English you can have a bit of fun at their expense.
Would we return, yes most definitely, gets 5 stars from us.

Great villa, 4 bedrooms 3 bathrooms large lounge and kitchen with lovely swimming pool and jacuzzi situated in a great location 20mins from Disney 30mins from Universal 192 and International Drive very close with restaurants and Walmart. We were very pleased with the villa and the location was convenient for everything, far enough away for some peace and quiet after a hectic day in the parks but near enough so travelling to the parks is quick and easy. The villa is well equipped although we didn’t use most of it as we eat out all of the time and communication with the owner was second to none. If we return we would definitely book this villa again. Thank you.

We visited with our daughter and husband and granddaughter aged 5. We chose the villa mainly because of the location as we know this area well and its close proximity to Disney and very close to Walmart and places to eat. The villa is clean and comfortable and with pool heating on the pool was a delight to use all day long. We don't tend to cook in the villa that much as we eat out mainly so what we do cook tends to be quick and easy. The kitchen included all what we needed with the exception of a pizza cutter (I was going to buy one and leave it) but if that's all I've got to moan about that tells you its a great base for your holiday. The only improvement that could be made is to utilise the dead space in the garage as this villa has no games room like many others. I personally wasn't bothered by that but the men would have enjoyed a game of pool or two with a beer. :) Susan was a pleasure to deal with and any issues were rectified. We would return.

We have spent 2 fabulous weeks in this extremely comfortable property, with my two children and partners and 3 Grand children ( under 5 ).
Each couple had a room and a bathroom each with a shower and plenty of hot water.
There was an extremely useful large washing machine. I only wish I could buy one the Sam in the UK !
The kitchen included a Cooker,microwave and dishwasher, There was a large living area with comfortable sofas,a TV and WIFI. Plenty of room for the children to play !
The outdoor swimming pool was a good size, the water was clean and a man came to check the pool whilst we were there. For safety the pool was fenced off. A small spa pool was a bonus for me as I can’t swim !
We did pay extra on booking to have the pool heated, and although temperatures were in the 90’s, whilst we there,we were glad we did.
Car hire was essential. We hired 2. Disney was about 20 mins drive and we went there most days. Walmart and a couple of other supermarkets were about 10 mins drive away.

We found the property management team very helpful and i would like to add we felt safe and secure with the security alarm !!

Reply from Susan

I am delighted to hear that you and your family enjoyed your holiday in my villa. In your turn, you were lovely guests and I look forward to welcoming you again at some point in the future!
Angela has messaged me to say that her review was incomplete and she finds herself unable to update it. She has asked me to add the following on her behalf:
There are several Shopping malls within easy reach of the property.
Angela's family felt very safe and secure on the gated community, as well as with the security alarm at the house.
Angela very kindly made special mention of how well my property management team looked after her family. I have great confidence in the team, but it is always lovely to have that view independently confirmed.
Thanks again Angela for taking so much trouble with your feedback!